Withholding Records
Oklahoma News 9 reported on a troubling story involving the abuse of an elderly woman at the Quail Creek Nursing and Rehab Center in Oklahoma City. When daughters suspected that their mother, 96 year old Eyretha Mayberry, was suffering physical abuse at the hands of nursing home staff they took matters into their own hands by installing a secret camera in their mother’s room. Mayberry’s daughters caught nursing staff on film abusing 96 year old Mayberry. This video documentation led to the dismissal of staff members involved in the abuse, but the Quail Creek Center has refused to provide the family with medical records, and the investigation into the incident. Sounds like someone is attempting to cover up the abuse.
Mayberry’s daughters have requested that Quail Creek Nursing and Rehab Center furnish their mother’s chart, which should document the injuries Mayberry sustained through staff abuse. However, the Quail Creek has failed to provide the requested medical paperwork after several requests; first claiming that the medical records had been sent to the "central office", and then stating that Mayberry’s daughters did not have the proper paperwork to request the records.
More disappointing still is the fact that the Department of Health has failed respond to Mayberry’s daughters’ request for further investigate into Mayberry’s case. When News 9 called the Department of Health to request a statement on the Mayberry abuse case, the Chief of Long Term Case responded that she “could not confirm or deny if an investigation is currently being done.”