Preventing Nursing Shortage

A new publication from the Robert Wood Johnson Foundation (RWJF) that focuses on a number of efforts at the state level to increase the number of nurses in the United States.  Experts predict that by 2025, the nation will facing a nursing shortage of about a quarter of a million nurses.  

 

The most recent issue of Charting Nursing’s Future, the Robert Wood Johnson Foundation (RWJF) publication series focused on policy ideas with the potential to transform patient care. In particular, it focuses on state-level partnerships that have created promising models and actual results.

 

The partnership efforts have included:

 

· Bringing the business community and others into a coalition supporting expansion of capacity to secure a bigger state appropriation.

· Strong gubernatorial leadership to coordinate a series of reforms, including web-based management of clinical placements for nursing students, and the creation of a statewide nursing corps to rapidly educate faculty and students;

· Multi-state partnerships among community colleges and baccalaureate programs to bridge the gaps between programs offering associates degrees and BSNs;

· Alliances of nursing programs from institutions around the state, including an alliance of rural programs, to share curriculum, administrative resources, faculty, admissions standards, and relying on web-based instruction and mobile simulators to maximize reach; and

· A focused program of distance-learning, web-based simulation and other approaches to overcome geographical challenges.

 

Using a broad range of tailored approaches, these and other state-level partnerships are creating more effective advocacy for policy and regulatory change; redesigning educational programs by deploying revised curricula, new technology and updated clinical education models; and increasing faculty capacity and diversity.

 

In this effort, the Center to Champion Nursing in America, a joint initiative of AARP and the Robert Wood Johnson Foundation, is providing technical assistance to 30 states now implementing efforts to expand nursing school capacity.  If you’re interested in more information, contact  202.371.1999.

 

 

 Following are brief summaries of the 12 state partnerships highlighted in the brief. See full brief.

 

Texas. Facing a projected shortage of 70,000 nurses by 2019, leaders of the Texas Workforce Shortage Coalition set a goal to double the number of nursing graduates in the state by 2013, an objective they knew would require a three-fold increase in the state legislature’s appropriation to nursing school. The coalition expanded its membership to include business representatives, developed a pay-for-performance approach that would appeal to the legislature and mounted a statewide publicity campaign. The effort secured an additional $49.7 million for nursing education from the state.

 

 

Michigan. Strong leadership from Gov. Jennifer Granholm was key to Michigan’s work to attack its projected shortage of 18,000 nurses by 2015. The Governor created an Office of the Chief Nurse Executive to coordinate an effort that included $30 million in state funds for accelerated second-degree partnership programs bringing together schools, hospitals and state workforce collaboratives; the creation of the Michigan Nursing Corps to rapidly educate clinical and classroom faculty; and a new program for web-based management of clinical placements.

 

Virginia. In contrast to the Michigan approach, which relied on leadership from within state government, Virginia’s nursing leaders worked from the outside in, forming what came to be described as a “kitchen cabinet” – an informal network of nurses interested in public policy. Among the group’s challenges was healing splits among nursing organizations in the state and bringing the groups together on policy approaches. The effort played a key role in winning new scholarship appropriations from the legislature, as well as a 10-percent raise for nursing faculty in public colleges and universities that has in turn contributed to a 50-percent increase in the number of nursing graduates. It also helped ward off cuts in appropriations in a state that has steadily reduced its support for higher education in recent years.

 

New York/North Carolina. Two states not known for their commonalities, New York and North Carolina collaborated on a demonstration project called RIBN, pronounced “ribbon,” an acronym for Regionally Increasing Baccalaureate Nurses. The project paired community colleges and universities from New York City and rural North Carolina in an effort to marry the strengths of associate degree programs – large diverse classes, highly supportive learning environments and a focus on practical skills – with baccalaureate programs’ additional competencies and its position as a gateway to graduate education, to form pathways to BSN degrees. “RIBN is a role model for bridging the communication and expectation gaps between ADN and BSN programs—a way of turning a negative into a positive for patient care, nurses, students and faculty,” says Darlene Curley, executive director of New York’s Jonas Center for Nursing Excellence.

 

Florida. Nursing leaders at the Florida Center for Nursing (FCN) believe the key to expanding capacity is to develop accurate and powerful data about the status of nursing education capacity in the state. Toward that end, the organization secured Partners Investing in Nursing’s Future matching grants from RWJF and the Blue Foundation for a Healthy Florida and embarked on an intensive two-year analysis of the state’s use of simulation for new and practicing nurses. “You can’t expect state legislators to give you money to expand nursing education capacity unless you can say, ‘Here’s what we know about the nursing workforce,’” says Mary Lou Brunell, executive director of FCN.

 

North Dakota. Small, isolated rural communities are the rule, not the exception, in much of North Dakota, and providing nursing education in these areas is a particularly difficult challenge. Three efforts are making progress, however. The Dakota Nursing Program is a consortium of community colleges using a common curriculum, sharing administrative resources and faculty, and relying on such tech-oriented techniques as web-based instruction and mobile simulators. The state’s Nurse Faculty Intern Program is a pilot effort that allows BSN-RNs with two years of clinical experience to teach in nursing schools while pursuing advanced degrees. A third initiative, the Recruitment and Retention of American Indians into Nursing program or RAIN, offers scholarships, an expanded orientation for new nursing students, academic mentors, help with child care and transportation assistance.

 

Oregon. The Oregon Consortium for Nursing Education comprises eight community colleges and five Oregon Health and Science University campuses, partnering to share resources and use common admission standards, thus creating a seamless pathway from the ADN to and through BSN programs and increasing the number of baccalaureate-prepared nurses.

 

Massachusetts. The state has developed new core competencies to guide the standardization of the outcomes of education across a variety of institutions.

 

California. Regional collaborations have helped increase clinical placements, integrate more simulation into curricula and recruit and train new faculty.

 

Hawaii. Distance learning, web-based simulation and other innovative educational approaches have helped make up for faculty shortages and a lack of classroom space.

 

Mississippi. Detailed research zeroed in on drop-out rates among nursing students and identified a series of reasons, allowing nursing leaders to develop a variety of financial and family support tools to help keep students on the path to a nursing career.

 


 

Neglect recorded on video

WCBSTV.com had an incredible story with a video showing a nursing home employee willfully neglecting a resident.  The video shows a nurse dumping an elderly woman in a wheelchair on the floor.   Nursing homes are supposed to be a safe place for the most vulnerable -- the elderly too sick and frail to care for themselves. But CBS 2 HD got an exclusive look at what happens when a nurse, instead of taking care of a patient, causes incredible harm. This is all too typical of the type of care provided at most nursing homes.

Criminal charges against nurse Jessie Joiner are based on the video recorded by a camera placed to protect patients and staff, by the William Benenson Rehabilitation Pavilion in Queens, N.Y.   Joiner is seen on video pushing a medication cart but suddenly abandons the cart and heads to the patient in the wheelchair. Joiner appears to jerk the chair sharply to the left and the woman, who is 85 years old and suffers from dementia, goes flying to the ground, a fall that breaks her hip.   No other staff intervened or assisted the resident.   The woman is seen lying alone on the floor for more than two minutes before another employee arrives on the scene. It appears he will help her, but with the patient still writhing on the floor, for over a minute he does nothing.

Nurse Joiner is seen walking right by the patient, who is now flailing on the ground with a broken hip. She does this not once but twice and then leaves the area.

According to the attorney general's complaint, Joiner admitted knocking the woman out of the wheelchair and not helping her. The complaint also alleges that she didn't report the incident until another staff member noticed the patient and later lied about it to the nursing home staff.

Joiner's attorney, Michaelangelo Matera, told a different story, saying that the patient herself caused her own fall.  Incredible.  Blame the victim.

Among the charges against Joiner are endangering the welfare of a vulnerable elderly person and willful violation of health laws. She has pleaded not guilty.


 

Lack of CNA Training

McKnight's had an article about the lack of CNA training in most nursing homes. Between 1997 and 2007, the number of nursing homes providing training and certification programs for certified nursing assistants (CNAs) fell by more than a third, according to a recent report.

Researchers at Brown University's Center for Gerontology and Health Care Research learned that 24.4% of nursing homes offered CNS training and certification programs in 2007, compared with 37.6% in 1997. More than half of all CNAs (51.2%) reviewed in the study received their training at community college and paid the entire cost. As many as 80% of CNAs trained in nursing homes paid nothing for their training, according to the report.  Researchers collected administrative data for more than 15,000 nursing homes across the United States and reviewed information from the National Nursing Assistant Survey for their study.

Forcing potential CNAs to seek training outside a nursing home at their own expense will likely provide a disincentive for anyone considering the profession, according to report authors. CNA recruitment is one of the biggest staffing issues facing nursing homes since CNAs typically provide a significant majority of nursing home care. The report was published in a recent edition of The Gerontologist.


 

See the person, not the disease

Mary Fridley at Gero-Resources wrote the following for The Capital. 

DEAR MARY: I just lost my dear husband of 65 years to Alzheimer's disease. Mary, you would hardly believe the many times I thought about you during his stay in the hospital and nursing home. I am so glad we had the experiences of the wealth of knowledge you shared through the many workshops and seminars we attended together.

During this difficult period there were many times I thought how much the staff would benefit from your depth and detail of knowledge of dementia care. I was horrified by how they handled him; like he was a piece of meat. One time two aides were moving him up in the bed and slammed his head into the headboard. No one talked to him like he had any sense at all. Even the doctor dismissed him as if he should just die.

He was capable of following directions if they took the time to tell him what to do. Instead, they just did things without warning, which frightened him. I think they could learn a lot by being in bed for a day and having someone tend to all their needs. They would discover how humiliating and degrading an experience it is.

My husband was a person and the love of my life, and I would do anything to have him with me today - even in his Alzheimer's state. He was a gentle, loving soul who would never hurt anyone. I am heartbroken over this experience.

DEAR READER: Please accept my sincere condolences on the loss of your husband. And I am sorry your final days together were so dreadful. No matter how often I hear this story (and I've heard it many times), it never fails to outrage me. The staff broke the most basic rule of care: to see the person, not just the disease.

It should be required that people take a sensitivity course before they work with the elderly. They should be put through the rigors of daily care, such as you suggested, experiencing first hand what it's like to be on the receiving end. I hope your letter sparks discussion among staff to do better.

I know you are grieving, but I encourage you to write a letter to the administrators of the offending facilities. They need to know about your experience. Peace be with you.

___________

I like that.  See the person, not just the disease.  Nursing home employees especially unqualified CNAs do not get enough training on how to take care of demented residents.  It is a shame and a disgrace.

101 Blog Posts Every New Nurse Should Read

Jennifer Johnson wrote a great blog titled "101 Blog Posts Every New Nurse Should Read.”   My favorites are below:

6. “New York Guide To Recognizing and Acting Upon Signs of Nursing Home Abuse” at New York Nursing Home Abuse Lawyer Blog

In spite of the blog’s main and post title, the signs of nursing home abuse apply to elder care facilities worldwide. Nurses focusing on older patients interred in these homes ought to keep themselves alert to ensure their coworkers or fellow healthcare professionals are genuinely caring for their patients.

18. “7 Habits of Highly INeffective CNAs at Nursing Assistant Resources On The Web

Between this entry and its companion piece, “7 Habits of Highly Effective CNAs” , anyone aspiring for the position can learn everything they should and should not do in order to succeed.

22. “Issues in Nursing – Look out administrators!” at Young and Restless Nurse

Business and nursing collide as one professional shares information on questions and concerns raised during her graduate work with the American Nurses Association. Take a peek at some of the major problems nurses take with their careers and the people they encounter.
 

32. “Do’s and Don’ts of Nursing Documentation” at free and free to try downloads for nurses

In spite of the visual clutter of the website, the article remains a handy checklist for nurses when it comes to writing down important information. Those new to the profession will particularly appreciate this resource, as it will help them eventually grow into the habits necessary for proper documentation.
 

 

76. “First clinical: things I wish I’d known” at Not Nurse Ratched

Not Nurse Ratched provides readers with an extensive blog post on everything a new nurse needs to know about the career. Many other nurses weigh in with their opinions in the comments section as well, making this an exceptional resource for novices.
 

Staffing and Fall Prevention

Another great Star-Tribune article about the inadequate staffing levels in nursing homes.   John Doll and Sharon Erickson Ropes wrote the article.  They are state senators and policymakers in Minnesota.  They focused on two important themes that ran through the entire prior series: inadequate staffing and staff training at Minnesota nursing homes.  Both relate to funding of Medicaid reimbursements and the greed of the for profit national chains.

State funding for nursing homes has been a highly charged issue at the State Capitol under the Pawlenty administration. The governor has repeatedly thwarted efforts to raise funding for nursing homes despite protests from senior advocacy organizations and the ardent efforts of legislators on both sides of the aisle. Just this past year the governor unalloted an increase in reimbursements that would have helped nursing homes keep up with the cost of providing quality care to their residents.  However, safety and quality care should never be compromised. Failing to properly fund these services for our elders leads to tragic outcomes.  Budget cuts are forcing caregivers to be responsible for more and more vulnerable adults without adequate supervision, resources or proper training.

Nursing homes depend on state and federal dollars to keep their doors open. As funding has been stripped away, these facilities have been forced to reduce staff, freeze wages, delay needed upgrades and repairs, and sometimes cut corners when it comes to providing quality care, as was shown by the Star Tribune series. Inadequate staffing leads to poor working conditions for caregivers, which in turn significantly increases the risk of serious mistakes.

Our goal is to supply nursing homes with the tools and resources they need to provide quality care to their residents, and to ensure that when accidents occur, every step is taken to prevent future mishaps and to provide seniors and their families with the answers they deserve.

 

 

Poor training leads to resident's death

As a follow up to the recent posts on the great work the Star-Tribune did on their series on falls in Minnesota nursing homes, here is another article from the Star-Tribune about the tragic death of a resident caused by neglect and improper training.  The incident, described in a state report, sent state Health Department investigators to 122-bed Crest View, and has added fresh scrutiny to a facility already under special review because of past care infractions.

The call from the nursing home came at 5:30 a.m. on July 31: Your husband, admitted last night for a short rehab stay, has been found not breathing. By 7 a.m. the woman and other family members had gathered at Crest View Lutheran Home in Columbia Heights when they heard the sirens. The fire department rescue squad entered her husband's room -- two hours after he died -- apparently called when the home's day-shift supervisor started work.

The Health Department report gives this account:  The man, who is not identified in the document, was still warm, but not breathing and without a pulse, when the rehab unit manager found him.  The LPN and her nurse supervisor did not know that the man had orders for resuscitation, so they didn't try to revive him. Even if they had known his "full code" status, the nurses did not know they were supposed to start CPR and call 911 even if no one witnessed his cardiac arrest -- a point of staff confusion affecting that resident and potentially 14 others with "full code" orders. In addition, neither nurse had current CPR certification, neither had been briefed on emergency procedures and neither knew where to find the resuscitation kit -- found during the inspection, but missing several pieces of equipment.

The home neglected the resident by not acting promptly to try to revive him, the department concluded, and was cited for three rule violations connected with the confusion, lack of action and lack of emergency training.

For the past nine months, the nonprofit Crest View has been one of four Minnesota nursing homes on a federal Special Focus Facilities list -- about 156 homes nationally with exceptionally troubling rule violations.  Crest View was placed on the list March 2. During three inspections since January 2008, the home was cited for 58 violations. (The state average is nine infractions per inspection). Complaint investigations added four more citations, including those from the incident in July.

 

Star-Tribune Series on Falls Part 3

The third part in the series based on the Star-Tribune's excellent investigation into falls in nursing homes deals with prevention.  The key to prevention is proper staffing and training.  Inadequate staffing is a common complaint from nursing home workers, industry watchers and families with loved ones in nursing homes. More than 1,000 Minnesotans suffered fall-related deaths in nursing homes from 2002 through 2008, according to a Star Tribune analysis of death certificates.

Every night, after pulling on her scrubs and heading to work for the night shift, the nursing home aide would start to feel tense. Frail people's lives would soon be in her hands. Call lights would blink. Alarms would beep. Sometimes she felt too rushed to care for everyone properly.

"If there's one alarm going off in one hall and there's another one going off in the other hall in the other direction, which one do you go to first?" she said. "One of them you're going to save from falling. The other one is going to fall."

"I think it's really related to the inadequate staffing. Totally related. And, you know, the damage is untold," said Charlene Harrington, a professor emeritus of sociology and nursing at the University of California, San Francisco. She has done numerous studies on nursing home staffing. Though state and federal staffing standards are not precisely defined, 75 percent of Minnesota nursing homes reporting data are understaffed by one federal measure.

In interviews with the Star Tribune, 16 nurses aides at some homes with more than 10 fall-related deaths from 2002 through 2008 frequently complained of insufficient staffing. They requested anonymity, fearing for their ability to get jobs in the industry. The former night shift aide, who once worked at two metro area nursing homes, said it sometimes felt like chaos, even at 2 a.m.

Nurses aides help nursing home residents do the routine things others take for granted: Get out of bed, go to the bathroom, walk, eat.  Nursing homes have struggled to find good workers in the past, although the recession has widened the pool of candidates recently.  The average hourly wage for a nurses aide in Minnesota is $12.86, according to the state Department of Employment and Economic Development.

The impact of staffing can be profound. At St. Anthony Health Center, a frequent visitor told state inspectors doing a routine survey that she saw residents sit unattended for long periods, get out of chairs on their own and get agitated waiting for help to the bathroom. One nurses aide said she was concerned about residents' safety. Another said it was sometimes difficult to get to beeping alarms when they're busy with other residents. The survey the home for insufficient staffing, at the same time noting multiple falls.

The biggest roadblock to more staffing, by all accounts: greed for profits.

Nursing home care is already too expensive. The homes receive from $3,000 to almost $9,000 a month per resident in Minnesota, according to the state Department of Human Services. The average monthly cost is $4,858. About $1.35 billion was spent on nursing home care in Minnesota in 2007, according to the department. Medical Assistance paid for $813 million in fiscal year 2008.

At a minimum, Minnesota requires that homes provide two hours of nursing care per resident per day. Federal regulations say a nurse must be on duty 24 hours a day. Both say homes must have "a sufficient number of qualified nursing personnel on duty" to meet residents' needs, but give no number or ratio.

The federal Centers for Medicare & Medicaid Services (CMS) regulates nursing homes nationally and contracts with states to enforce the regulations. It calculates expected staffing levels for each nursing home, taking into account the severity of their residents' needs and time needed to care for them. Using those expected staffing levels, 278 of 371 Minnesota nursing homes are understaffed.

One federal study in 2001 found a high staffing ratio helps only to a point. For long-term residents, it found, staffing above 4.08 hours of care per resident each day didn't improve quality of care.

Little Sisters of the Poor nursing home in St. Paul is one of about 90 nursing homes in the state that has higher staffing than CMS expected.  Sister Theresa Robertson, the nursing home's administrator, said she believes there is a correlation between staffing and falls.  Higher staffing means residents can be watched more closely, she said. That may help the staff figure out when residents are acting differently and understand ways to help them and prevent falls, she and other administrators said.

Nursing home resident Jim Grant, who once lived at Rose of Sharon Manor in Roseville, said it took too long to get a response when he turned on his call light. Grant, a 73-year-old stroke victim, said that once when he needed to go to the bathroom, he got up by himself and fell and cracked bones in his right leg about a year ago.

There are no uniform regulations for timeliness in answering call lights. As Grant sat in his cramped room at Rose of Sharon, his bed surrounded by family photos and knickknacks, a woman down the hall bellowed in a hoarse voice, "I have to go to the bathroom! ... I've got to go. I've got to go ... I've got to go now." "She's got to go bad," Grant said. He noted that yelling to get a staff member's attention wasn't uncommon.

State health investigators and regulators rarely issue citations for staffing levels, data shows.  But nurses aides know that, even if they're working short-staffed, they're often the ones who take the blame for falls. In about 60 cases where records showed what happened to the nurses aide, homes fired aides about half the time. In 18 cases, homes issued suspensions or warnings or retrained the aides. In 11 instances, nurses aides quit.

One former nurses aide at Crest View Lutheran Home in Columbia Heights said she got frustrated by staffing levels when she worked there in 2007. She and other former Crest View workers described a lack of teamwork. At 4:30 on a Sunday afternoon this summer, the Crest View dining room came alive as staff members in colorful scrubs helped residents to dinner using wheelchairs, walkers and belts. One hallway was nearly deserted, except for one resident who talked on the phone in her room, another resident who sat near a room window, and a third who quietly ambled down the corridor. Throughout the hallway, a beep echoed repeatedly. There were no staff members in sight. The nurse's station sat empty. Crest View, which had at least 13 fall-related deaths from 2002 through 2008, was cited for insufficient staffing early this year as part of regular nursing home surveys.

 

Pain under reported in nursing homes

McKnight's site had an article and Science Daily also ran an article about how nurses and relatives routinely fail to detect the severity of chronic pain among nursing home residents, especially those with cognitive impairments, according to a new study in the September issue of the Journal of Clinical Nursing.

The five-year study from The Netherlands followed 174 nursing home residents at six different facilities. A total of 171 nurses and 122 relatives also took part in the study. Researchers conducted interviews with the non-cognitively impaired residents to determine how much, if any, pain they had reported in the week prior to the interview. Relatives and healthcare staff find it hard to diagnose pain levels in nursing home residents accurately, especially if they are cognitively impaired with illnesses such as dementia or unable to speak, according to a study .

The findings have led experts from The Netherlands to call for nurses to be given more education about how to assess and treat chronic pain and encouraging greater mobility and providing soothing massages, to alleviate pain.

Previous studies have shown that some people with mild or moderate cognitive impairment are still able to use simple zero to ten scales, where zero is no pain at all and ten is the worse pain imaginable.   "When the team interviewed the residents without cognitive impairments they found that all of them reported pain in the last week, but that only 89 per cent of the caregivers and 67 per cent of the relatives were aware of that pain" says Dr Rhodee van Herk. "However, if they were aware that the patient had experienced pain, the nurses and relatives gave it a median score of six out of ten, with the same score reported by the patients."

Nurses and relatives were less unaware of pain levels when the patient was at rest. They gave their pain levels a median score of zero, compared with the patients, who gave it a median score of four out of ten. However relatives were more aware of pain issues than nurses, with their median scores ranging from zero to five, compared with nurses, who reported a median score of zero to two. 

In general, there was more agreement between residents and relatives on pain levels than between relatives and nurses.

Neglect led to fall which caused death

Minnesota state health officials investigated the death of a chaplain, Rev. Tim Vakoc,  who had been injured in Iraq.  The investigation revealed that the chaplain was neglected by nursing home employees after he fell and later died.  The priest was believed to be the first military chaplain wounded in Iraq.

The state investigation refers to a patient who hit his head after he fell out of a mechanical lift while being moved by two staff members. He died at a hospital later that day. The investigation said the two employees, both nursing assistants, did not follow procedures for using the lift despite having been trained to do so. "Neglect did occur," the report states.

Vakoc was only 49 when he died. He was returning from celebrating a Mass with troops near Mosul on May 29, 2004, when he was struck by a bomb blast that severely injured his brain and cost him an eye.  He was hospitalized at both Walter Reed Army Medical Center in Washington and the Veterans Affairs Medical Center in Minneapolis, and underwent numerous surgeries. He had slowly started recognizing friends and families, and spoke again for the first time about three years ago.

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